Frequently Asked Questions
Find answers to common questions about our random video chat platform. Can't find what you're looking for? Contact our support team.
RandChat connects you with random users through video chat. Create an account, then click the chat button to be instantly paired with another user. If you want to continue the conversation, stay connected; if not, simply click "next" to meet someone new. It's that simple.
We prioritize safety through automated moderation, user reporting tools, and a dedicated safety team. We provide resources like safety tips and community guidelines to help create a secure environment. However, always exercise caution when interacting with strangers online and never share personal information.
Yes, a free account is required to use RandChat. Registration is quick and only requires a valid email address. Having an account helps us maintain platform security and provides you with a consistent experience across sessions.
Absolutely! RandChat works on any device with a web browser, including smartphones and tablets. Our responsive design ensures a great experience whether you're on iOS, Android, or desktop.
Yes, basic features of RandChat are completely free. We offer premium features for enhanced experience, but you can meet new people and chat without any cost. There's no hidden fee or mandatory subscription.
We have a report button directly in the chat interface. Click it to flag users who violate our community guidelines. Our moderation team reviews reports promptly and takes appropriate action. You can also contact us directly with details.
Yes, you can use a username that doesn't reveal your real identity. We don't require personal details like your full name or address. However, we do verify email to maintain accountability and prevent abuse.
If someone is harassing you, use the report feature immediately. You can also click "next" to disconnect and move to a new chat. For serious threats or safety concerns, contact local authorities and inform our team. Your well-being is our top priority.
Account deletion is available in your settings. Please note that once deleted, your account cannot be recovered. Some information may be retained for legal or safety reasons as outlined in our Privacy Policy.
RandChat specializes in truly random connections, so we don't offer filtering options by location, age, or gender. The spirit of the platform is meeting unexpected people and having diverse conversations. However, you can always skip to a new user at any time.
Still have questions? We're here to help.